Terms and Conditions

1. Scope

These General Terms and Conditions (GTC) apply to all services and products of Gossauer Bijouterie, as well as to all orders placed via our website gossauer.ch or in our store. By placing an order or using our services, the customer accepts these GTC.

2. Offer and product presentation

All information regarding jewelry, watches, precious metals, prices, and availability is for informational purposes only and is non-binding. Product images may differ slightly from the original depending on screen display.

3rd Prizes

All prices are in Swiss francs (CHF), including VAT, unless otherwise stated. Prices are subject to change without notice.

4. Ordering and conclusion of contract

An order constitutes a binding offer. The contract is only concluded once we confirm the order by email. Gossau Jewelry reserves the right to refuse orders without giving reasons.

5. Payment

We accept the following payment methods:

  • Credit and debit cards
  • TWINT
  • Bank transfer
  • Cash payment in the store
  • POWERPAY – Purchase on account with partial payment and installment option

Purchase on account with partial payment option (POWERPAY)

MF Group / POWERPAY offers the payment method "purchase on account" as an external payment service provider.

By concluding the purchase agreement, you also accept POWERPAY's terms and conditions .

6. Shipping and Collection

We ship exclusively within Switzerland.
Delivery times are non-binding.
In-store pickup is free.

7. Returns and exchanges

There is no right of return. Exchanges are generally excluded.

8. Repairs and Services

We offer jewelry and watch repairs. Costs will be communicated in advance. We accept no liability for existing damage.

9. Buying gold and watches

A valid official ID is required. Purchase prices are based on the daily exchange rate.

10. Warranty

New watches come with manufacturer's warranties. Jewelry has a 2-year warranty against manufacturing defects.

11. Liability

Liability only applies in cases of intent or gross negligence.

12. Data protection

Personal data will be treated confidentially and used only for order processing.

13. Retention of title

The goods remain the property of Gossau Bijouterie until full payment is received.

14. Jurisdiction and applicable law

Swiss law applies. The place of jurisdiction is Zurich.

15. Contact

Gossau Jewelry
Website: www.gossauer.ch
Email: kontakt@gossauer.ch